KneeZen UK

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Returns & 60-day money-back guarantee

Try KneeZen for up to 60 days. If it's not right for you, we'll refund you.

How the guarantee works

You have 60 days from delivery to try KneeZen. If you're not happy, contact us within that time to arrange a return and refund.

How to return

  1. Contact us with your order number.
  2. We'll send you the returns address and instructions.
  3. Once your return arrives, we'll refund you to your original payment method.

[Placeholder – please confirm the returns address and who pays return postage.]

This guarantee is in addition to your statutory rights under the Consumer Rights Act 2015 and the Consumer Contracts Regulations, including your right to cancel within 14 days.